Customer-focused managed solutions

At the heart of every Teltrac Managed Service is a customer-centric solution — designed around your desired business outcomes, not a generic product package. Any of Teltrac’s technology solutions can be wrapped into a fully managed service, covering the technology, maintenance, upgrades, and fault management under a single monthly operating expense. It gives you the financial flexibility of an opex model with the benefit of a bespoke solution tailored to your business.

Managed Solutions

Teltrac’s managed service model removes the burden of technology ownership from your business — replacing unpredictable capital expenditure and maintenance overhead with a single, fixed monthly cost. Unlike off-the-shelf cloud subscriptions, every Teltrac managed service is built specifically around your environment and requirements. And because Teltrac can bundle multiple technology sets into a single managed service, you get a unified solution with a single point of accountability.

Every managed service includes

Technology

Supply and installation of the right hardware and software for your solution

Maintenance

Proactive and reactive maintenance to keep systems running reliably

Upgrades

Technology refreshes included — your solution stays current without additional capital outlay

Fault Management

Teltrac handles faults end to end — minimising downtime and keeping your team focused

Opex vs Capex

Teltrac’s managed service model gives you the financial benefits of opex without the compromises of a cookie-cutter cloud subscription — you get a bespoke solution designed for your business, delivered under a predictable monthly cost.

Traditional Capex

  • Large upfront capital investment
  • Ongoing maintenance costs unpredictable
  • Technology refresh requires new capital outlay
  • Internal resource required to manage systems
  • Multiple vendors, multiple invoices
Teltrac Managed Service

Managed Opex

  • Single predictable monthly cost — no capital outlay
  • Maintenance and faults included in monthly fee
  • Technology upgrades included over the contract term
  • Teltrac manages the technology — your team stays focused
  • Multiple technology sets bundled into a single service

What Can Be Managed

Any Teltrac technology solution can be delivered as a managed service. Here are some of the most common combinations.

Managed security solutions

Managed Security

CCTV, access control, and alarm systems bundled into a single managed service — one monthly cost covering technology, maintenance, and fault management.

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Managed network and wireless

Managed Networks

Wireless infrastructure, structured cabling, and network management delivered as an ongoing service — keeping your connectivity reliable and up to date.

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Managed AV and IoT

Managed AV & IoT

Audio visual systems, digital signage, and IoT sensor platforms managed end to end — so your team gets the benefits without the operational burden.

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