The Challenge
ANZ’s Sylvia Park office is a large, multi-level corporate workplace housing a diverse mix of functions — from open-plan workstations and contact centres through to training rooms, collaboration spaces, and executive areas. Fitting out a financial services workspace of this complexity requires far more than a standard cabling job. Every system — network, wireless, AV, video conferencing, digital signage, background music, and security — needed to be designed, installed, and integrated to ANZ’s enterprise standards across multiple floors simultaneously.
The digital signage scope alone spanned multiple display types — generic signage screens, contact centre call boards, Dancing Walls, and Digital Waterfalls — each requiring a networked media player for content management. The wireless deployment needed to be coordinated directly with ANZ’s in-house WiFi team to ensure coverage standards were met in every zone. And beyond the fit-out itself, ANZ needed a trusted ongoing partner for moves, adds, and changes across the site.
The Solution
Teltrac delivered a comprehensive, multi-system technology fit-out across ANZ’s Sylvia Park offices — one of the most technically diverse office fit-outs in Teltrac’s portfolio. The scope covered structured cabling and fibre, a site-wide QSC background music system, Cisco video conferencing in training rooms, an extensive digital signage installation across multiple display types, Aruba wireless access points coordinated with ANZ’s internal team, desk relocations with full VLAN patching, and an ongoing service and support agreement.
Key Elements
- Site-wide Systimax iPatch structured cabling and fibre installation covering CCTV, AV, and security outlets, including Imvision X Patching Controllers and all associated fibre and fusion splicing
- Site-wide QSC background music solution across multiple levels, with zone wall touch panels on each floor providing volume control, multiple source selection, user inputs, and audio zone linking
- Cisco video conferencing installation throughout the office, including ceiling microphones and presenter cameras in training rooms
- Digital signage installation across the site covering generic signage displays, contact centre call boards, Dancing Walls, and Digital Waterfalls
- Networked digital media player installed and commissioned behind each display for centralised content management
- Site-wide Aruba wireless access point installation, coordinated with ANZ’s in-house WiFi team to ensure correct coverage in all zones
- Desk relocation, setup, and patching including full VLAN configuration for all workstations
- Ongoing service, support, moves, adds, and changes for the ANZ team
Why This Solution
- Systimax iPatch with Imvision X Patching Controllers provides an intelligent, managed cabling infrastructure that gives ANZ’s IT team real-time visibility and control of their physical network layer
- QSC is a globally trusted professional audio platform, well suited to the demands of a large, multi-zone corporate environment where audio quality and zone flexibility are both essential
- Cisco video conferencing is the enterprise standard for reliable, high-quality meeting room technology — critical in a training and collaboration-heavy financial services environment
- A unified digital signage deployment with individual networked media players behind each screen gives ANZ centralised content control while allowing flexibility to tailor messaging by location and display type
- Coordinating the Aruba wireless deployment directly with ANZ’s in-house WiFi team ensured coverage was optimised to ANZ’s own network standards rather than a generic installation approach
- Delivering all technology disciplines under a single Teltrac engagement — and backing it with an ongoing service agreement — gave ANZ a single accountable partner for the entire site
Installation
Teltrac managed the full technology installation across ANZ Sylvia Park as a coordinated, multi-discipline programme — sequencing structured cabling, fibre, wireless, AV, video conferencing, digital signage, and background music works across multiple floors. The wireless installation was completed in close collaboration with ANZ’s in-house WiFi team, ensuring access point placement and configuration met ANZ’s internal coverage requirements. Desk relocations, VLAN patching, and workstation setup were completed concurrently to ensure every team was operational with minimal downtime throughout the transition.
Outcome
ANZ’s Sylvia Park office is now one of the most comprehensively fitted financial services workplaces in Auckland — with a high-performance network backbone, seamless wireless coverage, enterprise video conferencing, a dynamic digital signage network, and an immersive background music environment that spans every level of the building. Every workstation was configured and operational from day one, and Teltrac’s ongoing service agreement ensures ANZ has a trusted local partner on hand for all future moves, adds, and changes as the business evolves.
