Remote hands technician with toolkit and laptop

Remote Hands is Teltrac’s nationwide on-site technician service — a skilled tech with a toolkit and laptop, ready to handle whatever your technology requires. From a single network switch replacement to a 100-site technology rollout across New Zealand, Teltrac’s Remote Hands team is available from Kaitaia to Bluff. Every project, regardless of size, is assigned a dedicated Project Manager to ensure smooth delivery from start to finish.

What we do

Remote Hands Services

Teltrac’s Remote Hands service covers the full spectrum of on-site technology tasks — from routine moves and changes through to complex hardware implementations, migrations, and multi-site project rollouts. Whether you need a single technician for a day or a dedicated on-site presence long-term, Teltrac has the nationwide capacity and project management capability to deliver.

Scope of Work

What Remote Hands Covers

Data Centre

  • Installs, moves, adds, and changes
  • Hardware implementations
  • Cabinet consolidation and management
  • Data and fibre patching and cabling break-fix

Office & End User

  • Workstation and end user installs, moves, adds, and changes
  • Office technology re-stacks, moves, adds, and changes
  • Technology fault finding
  • Part-time or full-time on-site technicians

Projects & Rollouts

  • Technology rollouts with dedicated project management
  • Technology migration services
  • Goods, asset, and logistics management
  • Technology site audits, documentation, and reports

Disposal & Compliance

  • Data sanitisation and secure disposal of hardware
  • Environmental recycling of hardware
Key Services

What We Offer

Ad hoc remote hands technician

Ad Hoc Technician Support

A skilled technician on site when you need one — for single-task jobs, fault finding, hardware changes, or anything else your technology requires at short notice.

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Nationwide technology rollout

Nationwide Rollouts

Multi-site technology deployments across New Zealand — managed by a dedicated Project Manager with consistent standards, coordinated scheduling, and full reporting.

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Dedicated on-site technician

Dedicated On-site Technician

Part-time or full-time on-site technician support for organisations that need a trusted technology presence without the cost of a permanent hire.

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